Covid-19 information for volunteers/Mutual Aid Groups

Thank you to everyone who has answered the call to help during these unprecedented times. You are all amazing! The Team at CW Voluntary Action is here to help any volunteers/community goodwill/Mutual aid groups. We have put together these tips with the help of a number of different resources. While we’ve tried to make sure that the information is accurate and up-to-date, the situation with COVID-19 is changing all the time. Please keep in touch with us for the latest information and guidance.

NHS guidance 

Government guidance 

New restrictions, subject to Parliamentary approval, will be introduced in west Cheshire on Wednesday 14 October in response to a sharp increase in the number of COVID-19 cases in the borough.

Organisations in the voluntary and community sector may be exempt from some of the restrictions because of the services they deliver and people they support, but it is important to follow the new restrictions closely in the community and outside work.

Key messages
• People must not socialise with anybody outside of their household or support bubble in any indoor setting, whether at home or in a public place.
• People must not socialise in a group of more than six outside, including in a garden or other spaces like beaches or parks.
• Businesses and venues can continue to operate, in a COVID-secure manner, other than those which remain closed in law.
• Certain businesses selling food or drink on their premises are required to close between 10pm and 5am. Businesses and venues selling food for consumption off the premises can continue to do so after 10pm as long as this is through delivery service, click-and-collect or drive-through.
• Schools, universities and places of worship remain open.
• Weddings and funerals can go ahead with restrictions on the number of attendees.
• Exercise classes and organised sport can continue to take place outdoors. These will only be permitted indoors if it is possible for people to avoid mixing with people they do not live with (or share a support bubble with).
• People can continue to travel to venues or amenities which are open, for work or to access education, but should look to reduce the number of journeys they make where possible.

Full details about the new restrictions in west Cheshire can be found on the Council’s website. There is also more information about the local alert levels on the Government’s website.

Safeguarding and DBS checks for volunteers

Safeguarding beneficiaries of your support group
The following tasks are not deemed to be regulated activity and do not require a DBS check:
· Shopping for those who are isolating
· Picking up prescriptions
· Posting mail
· Dog walking
· Driving (with the exception of transporting patients)
· Befriending

Regulated activities include transporting, teaching and caring; including personal care to those who are vulnerable due to age, illness or disability.
If your volunteers are undertaking roles that require DBS, more information can be found here.

Logo to download if you are a volunteer 

CWaC Helpline 0300 123 7031 is available from 8am to 7pm every day from Monday to Friday for residents in west Cheshire. Please note this service is no longer available on weekends.

CWP Mental Health helpline 0800 145 6485. The helpline is open 24 hours a day, seven days a week and is open to people of all ages – including children and young people across Cheshire and Wirral. 

The council’s Live Well websiteis being continuously updated with services and suppliers which will help you help your neighbours. This includes local food deliveries. 

Excellent advice on involving and managing volunteers during the coronavirus outbreak – including paying for goods or services 

Food safety for community cooking and food banks: Hygiene and allergy advice for individuals and groups preparing meals to share in their community.

Walking someone else’s dog during coronavirus 
Measures introduced to reduce the spread of Covid 19 means that a lot of dog owners may not be able to walk their dog so could be relying upon others for help. If you have offered to walk someone else’s dog here is some guidance to help keep everyone safe. 

Tips for telephone befriending

Free training for coronavirus volunteers from the British Red Cross

How to get your prescription during the Coronavirus outbreak

Your NHS prescriptions, delivered for free

Co-op gift card

Asda volunteer card

Sainsbury’s gift card

Post Office cash products available to help self-isolating individuals during coronavirus pandemic

How to avoid scams

Insurance for volunteer drivers

Sign up for our newsletter

Receive monthly updates and stay in touch with our latest newsletter

Sign up here Sign up here