Covid-19 information for our members

At Cheshire West Voluntary Action (CWVA), we are working closely with the Council on the coordinated community response, but our focus is you, our members, as you are playing such a pivotal role supporting the community and its most vulnerable residents.

If you need to speak to one of the team, please feel free to speak to your usual contacts or send us an email at

Thank you for everything you are all doing to support those most in need. Stay in touch, stay well and we look forward to seeing you all again soon.

How changes in restrictions at Step 1B in the Roadmap out of lockdown (29th March) impact volunteering (Source: DCMS)

From 29th March, at Step 1B of the Roadmap out of lockdown, people will no longer be legally required to stay at home, meaning people will no longer be legally required to undertake their volunteer role from home unless they cannot reasonably do so. From this date forward, people should continue to volunteer from home where possible and they can leave home to volunteer if they are not required to self-isolate for any reason.

  • People can meet in groups of any size, indoors or outdoors, while volunteering. 
  • Volunteering which cannot be done from home can continue in closed business or venue while it remains closed to the public.
  • Businesses/venues, community centres and libraries which are otherwise required to close or restrict their activities are permitted to open and be used, including by volunteers, for a number of specific purposes only.
  • Accommodation such as hotels, B&Bs and holiday lets, which are otherwise ordered to close, are permitted to open for people who need to stay for volunteering purposes.

As ever, people should follow social distancing guidance while volunteering outside the home, or COVID-secure guidance if in a workplace. While travelling to volunteer or while volunteering, people should follow safer travel guidance

Read the latest Government guidance here.

When you can leave home
You must not leave or be outside of your home except where you have a ‘reasonable excuse’. Read more here.

A ‘reasonable excuse’ includes:
Volunteering – you can also leave home to provide voluntary or charitable services.
Essential activities – you can leave home to buy things at shops or obtain services. You may also leave your home to do these things on behalf of a disabled or vulnerable person or someone self-isolating.
– Meeting others and care – You can leave home to visit people in your support bubble ( if you are legally permitted to form one), to provide informal childcare for children under 14 as part of a childcare bubble (for example, to enable parents to work, and not to enable social contact between adults), to provide care for disabled or vulnerable people, to provide emergency assistance, to attend a support group (of up to 15 people), or for respite care where that care is being provided to a vulnerable person or a person with a disability, or is a short break in respect of a looked-after child.
For full details click here

General guidance

Advice about running your charity at this time   
Financial support for businesses during coronavirus (COVID-19)
Support for social enterprises
Funding for your organisation  
How to support and manage staff during covid-19 and the key government schemes available to employers.

The Live Well Cheshire West website is a really valuable resource for residents to find out more about support available across west Cheshire. It’s worthwhile CWVA members checking the website to make sure your details are correct.

The Council’s COVID-19 helpline is still available from 8am to 7pm, Monday to Friday and 9am to 12.30pm on a Saturday. Call: 0300 123 7031.

CWP Mental Health helpline 0800 145 6485. The helpline is open 24 hours a day, seven days a week and is open to people of all ages – including children and young people across Cheshire and Wirral. 

Where to get support for vulnerable people in west Cheshire.

Micro volunteering and being a good neighbour were really effective ways for people to support others during the first lockdown period. To complement the brilliant work of CWVA members, many new community initiatives sprung up and people played their part in their local neighbourhoods. Advice for good neighbours

If you are delivering your services differently because of the new national guidelines and need extra support from CWVA, please get in touch:

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