Covid-19 information for our members

At Cheshire West Voluntary Action (CWVA), we are working closely with the Council on the coordinated community response, but our focus is you, our members, as you are playing such a pivotal role supporting the community and its most vulnerable residents.

If you need to speak to one of the team, please feel free to speak to your usual contacts or send us an email at

Thank you for everything you are all doing to support those most in need. Stay in touch, stay well and we look forward to seeing you all again soon.

Planning ahead: Guidance on easing lockdown restrictions (excerpts taken from website)

The Government has not yet given permission for all businesses to re-open. Please check whether you can legally re-open before doing so. Businesses and venues that must remain closed to members of the public

A Practical Guide to Re-Opening after Covid Closedown

Social Distancing

You must maintain social distancing in the workplace wherever possible. Social distancing applies to all parts of a business, not just the place where people spend most of their time, but also entrances and exits, break rooms, canteens and similar settings. These are often the most challenging areas to maintain social distancing.
Mitigating actions include:
-further increasing the frequency of hand washing and surface cleaning
-keeping the activity time involved as short as possible
-using screens or barriers to separate people from each other
-using back-to-back or side-to-side working (rather than face-to-face) whenever possible
-reducing the number of people each person has contact with by using ‘fixed teams or partnering’ (so each person works with only a few others)

Coming to work and leaving work

Objective: To maintain social distancing wherever possible, on arrival and departure and to enable handwashing upon arrival.
Steps that will usually be needed include:
-Staggering arrival and departure times at work to reduce crowding into and out of the workplace, taking account of the impact on those with protected characteristics.
-Using markings and introducing one-way flow at entry and exit points.
-Providing handwashing facilities (or hand sanitiser where not possible) at entry and exit points.
-Providing alternatives to touch-based security devices such as keypads.

Workplaces and workstations

Objective: To maintain social distancing between individuals when they are at their workstations.
For people who work in one place, workstations should allow them to maintain social distancing wherever possible.
Workstations should be assigned to an individual as much as possible. If they need to be shared, they should be shared by the smallest possible number of people. If it is not possible to keep workstations 2m apart then businesses should consider whether that activity needs to continue for the business to operate, and if so take all mitigating actions possible to reduce the risk of transmission.

5 steps to working safely
Guidance for people who work in or run offices, contact centres and similar indoor environments
Guidance for people who work in or run shops, branches, stores or similar environments

Latest PPE Guidance

Recommended PPE for primary, outpatient, community and social care by setting, NHS and independent sector
Guidance on shielding and protecting people who are clinically extremely vulnerable from COVID-19
Additional considerations, in addition to standard infection prevention and control precautions
Video: COVID-19: Donning and doffing of Personal Protective Equipment in Health and Social Care Settings

Charity shops

Charity shops – re-opening from 15 June 2020
Re-opening guidance from the Charity Retail Association (21 July)

Pre-schools or nurseries and out-of-school settings

Protective measures for out-of-school settings during the coronavirus (COVID-19) outbreak (DfE 10 July)
Guidance: Actions for early years and childcare providers during the coronavirus (COVID-19) outbreak (Updated 27 July)


Guidance on restarting fundraising after lockdown

Village Halls and Community Buildings

The government allowed community centres and other multi-use community facilities to re-open on 4 July.
Guidance for the safe use of multi-purpose community facilities (ACRE, 20 July)
Sample COVID-19 Risk Assessment for re-opening Village and Community Halls – June 2020
Sample COVID-19 Risk Assessment for hirers of Village and Community Halls

Community Transport (CTA)

Restarting your services – Guidance for community transport operators

General guidance

Advice about running your charity at this time   
Financial support for businesses during coronavirus (COVID-19)
Support for social enterprises
Funding for your organisation  

If you are worried about vulnerable clients or beneficiaries at this time, go to 

CWaC Helpline 0300 123 7031 is available from 8am to 7pm every day from Monday to Friday for residents in west Cheshire. Please note this service is no longer available on weekends.

CWP Mental Health helpline 0800 145 6485. The helpline is open 24 hours a day, seven days a week and is open to people of all ages – including children and young people across Cheshire and Wirral. 

For any other queries about what to do during the Covid-19 crisis, go to

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