Covid-19 information for our members

At Cheshire West Voluntary Action (CWVA), we are working closely with the Council on the coordinated community response, but our focus is you, our members, as you are playing such a pivotal role supporting the community and its most vulnerable residents.

If you need to speak to one of the team, please feel free to speak to your usual contacts or send us an email at

Thank you for everything you are all doing to support those most in need. Stay in touch, stay well and we look forward to seeing you all again soon.

New restrictions in west Cheshire

New restrictions, subject to Parliamentary approval, will be introduced in west Cheshire on Wednesday 14 October in response to a sharp increase in the number of COVID-19 cases in the borough.

Organisations in the voluntary and community sector may be exempt from some of the restrictions because of the services they deliver and people they support, but it is important to follow the new restrictions closely in the community and outside work.

Key messages

  • People must not socialise with anybody outside of their household or support bubble in any indoor setting, whether at home or in a public place.
  • People must not socialise in a group of more than six outside, including in a garden or other spaces like beaches or parks.
  • Businesses and venues can continue to operate, in a COVID-secure manner, other than those which remain closed in law.
  • Certain businesses selling food or drink on their premises are required to close between 10pm and 5am. Businesses and venues selling food for consumption off the premises can continue to do so after 10pm as long as this is through delivery service, click-and-collect or drive-through.
  • Schools, universities and places of worship remain open.
  • Weddings and funerals can go ahead with restrictions on the number of attendees.
  • Exercise classes and organised sport can continue to take place outdoors. These will only be permitted indoors if it is possible for people to avoid mixing with people they do not live with (or share a support bubble with).
  • People can continue to travel to venues or amenities which are open, for work or to access education, but should look to reduce the number of journeys they make where possible.

Full details about the new restrictions in west Cheshire can be found on the Council’s website. There is also more information about the local alert levels on the Government’s website.

The following exemptions apply;
• for work, volunteering to provide voluntary or charitable services
• for registered childcare, education or training
• for supervised activities provided for children, including wraparound care (before and after school childcare), youth groups and activities, and children’s playgroups
• to provide care or assistance to someone vulnerable (this includes anyone who cares, unpaid, for a friend or family member who, due to a lifelong condition, illness, disability, serious injury, a mental health condition or an addiction, cannot cope without their support)
• for outdoor exercise and dance classes, organised outdoor sport, and licensed outdoor physical activity
• indoor organised team sports for disabled people, and youth sport
• support groups of up to 15 participants – formally organised groups to provide mutual aid, therapy or any other form of support (not to take place in private dwellings)
This means that you are able to;
• continue to deliver your face to face services within the restrictions above and the existing COVID restrictions.
• have volunteers support your services (they are not counted in the 15)
• have staff work from the office, if they can’t work from home (they are not included in the 15)

More detail is available on the Government website.

General guidance

Advice about running your charity at this time   
Financial support for businesses during coronavirus (COVID-19)
Support for social enterprises
Funding for your organisation  

If you are worried about vulnerable clients or beneficiaries at this time, go to 

CWaC Helpline 0300 123 7031 is available from 8am to 7pm every day from Monday to Friday for residents in west Cheshire. Please note this service is no longer available on weekends.

CWP Mental Health helpline 0800 145 6485. The helpline is open 24 hours a day, seven days a week and is open to people of all ages – including children and young people across Cheshire and Wirral. 

For any other queries about what to do during the Covid-19 crisis, go to

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